WednesdayFeb. 29
Front Line
General Telecommunication
Supervision and Management
Technology
Special Interest
8:30 – 9:00
Opening Ceremonies
9:00-10:00
Keynote Address by Iditarod Champion Martin Buser
10:00-11:00
APCO Townhall Meeting – APCO International Executive Committee
11:00 – 1:00
Exhibit Floor Opening – Brown Bag Luncheon
Exclusive Vendor Time
1:00 – 2:00
Update From the Alaska Director of the Office of Emergency Communications – Bruce Richter
Alaska Statewide Interoperability Coordinator - Leon Morgan
2:15 – 3:15
Panel Discussion on LTE (Long Term Evolution) – Paul Fitzgerald, Rohit Bhanot, and Terry Hall
3:30 – 4:30
Officer Safety and the Telecommunicator – AK State Trooper Sgt. Odean Hall
National Public Safety Telecommunications Council (NPSTC) Current Events – David Buchanan
The Road to State Certification – Panel Discussion Christine Hodges, Cindra Dunaway, Ricky Rowell
New FCC Rules for Signal Boosters and How They Apply To You – Jack Daniel
Testing P25 Radios - Bill Nichols
5:00 -6:30
AGERO Sponsored Opening Reception on the Exhibit Floor
7:00 – 8:30
APCO Western Region Consortium Meeting – Captain Cook Hotel, Crows Nest Suite
ThursdayMarch 1
9:15 – 10:15
The Missing Kids and 911 Readiness Project - Ricky Rowell
Communications Planning for the First 4 Hours Following a Disaster – Julie Stinson and Joe Quickel
**Note: this class starts at 09:00**
Verbal Judo - Effectively Dealing with Confrontational People - Greg Russell
P25 Standard – Basics and Overview - Ben Pearce
Getting NG911 Right: Next Generation Incident Recording And Quality Assurance Best Practices – Jeff Visger
10:30 – 11:30
Crisis Intervention Team – Wendi Shackelford/APD
CallTakers/Dispatchers...
It all begins with You!
Steve Souder and Kimberly Burdick
Deployable Tactical Communication Solution Design – Ben Pearce
Satellite Backhaul – the growing choice of many mission critical networks in operation today - Greg Heifner
12:00 – 2:00
2:00 - 3:00
Stress: The By-Product of Life – James Ferguson
Expanding the Emergency Communication Center – Designing for Growth and Change – Michael Smith
ADA Requirements: A Guide for Public Safety Supervisor and Managers – Cheryl Greathouse and Nancy Botts
Choosing the right RF Interconnects for In-Building and Wireless Markets - Tony Fedor
LTE for Public Safety -
Rohit Bhanot
3:15 – 4:15
CISM for Dispatchers - Cindra Dunaway
True P25 Interoperability: From Open Standard To Open Solution – Scott Skibness
Public Safety Grants – Evan Halperin
Mulitcouplers and Combiners- What the Technician needs to Know - Peter Craven
ASAP to the PSAP: Reducing 9-1-1 Processing Time by Minutes for Alarm Notifications Between Alarm Monitoring Companies & 9-1-1 PSAPs - Bill Hobgood
4:30-5:30
Business Meeting
FridayMarch 2
General
Telecommunication
Dispatch Danger Zones – Cheryl Greathouse and Nancy Botts
APSIN (Alaska Public Safety Information Network) – Lisa Purinton
LTE Backhaul Options -
TBA
Planning for Your System’s Radio Coverage with Digital - Scott Skibness
Operational Continuity: Contingency Planning for Extreme Situations - Brian Davenport
Customer Service - Shedding a Positive Light on Your Agency -
Cindra Dunaway
9-1-1 in AlaskaJohn Rockwell
Training Marksmanship; Does Your Training Hit the Target? – Cheryl Greathouse and Nancy Botts
Recruitment and Retention of Communications Technicians – Doug Roberts
Locating Callers and Increasing Situational Awareness with Oblique Aerial Imagery - Russ Michel & Scott Sherwood
1:00-2:00
Leveraging the Computer in Your Hand – Fighting Crime with Broadband and Smartphone Applications – Mel Samples
Satellite Communication for Public Safety First Responders – Rich Nowakowski
Motivational LeadershipChristine Hodges
Planning for NextGen 9-1-1, and Other Threats to Your Career – Curt Ghormley
The Communications Center of the Future – New Technology Trends - Juan Martinez
2:15-3:15
Radio Training for Real World Situations - Heather Handyside, John Brooks and Don Shumate
Where Have All the Bullies Gone – James Ferguson
Console Design and Advanced Planning – Julie Bell
Planning for Next Generation 911 – Lance Ahern
Multiband Radios -
Dan Sullivan